Croma

Terms & Conditions

1. This Gift Card (GC) is issued by Croma, Infiniti Retail Ltd (the Company).
2. The GC can be redeemed at any Croma Store owned by the company and on cromaretail.com; and it can be redeemed against purchase of any product available.
3. The GC is valid during the store product promotions and discount / festive / exchange offers.
4. The validity period on the gift Card is for 365 days from the date of its issuance
5. Should your purchase value exceed the value of the GC, the differential amount of such purchase should be paid upfront at the store or online at the time of making such purchase.
6. No refund, replacement or cash back would be considered against the GC.
7. Original GC needs to be presented to cashier at Croma store before final billing of your purchase.
8. This GC should be treated like cash. GC can’t be replaced / blocked or duplicated / reissued, if lost or stolen.
9. Defaced, torn, altered, spoiled or cancelled GC is termed invalid and shall not be accepted at store.
10. Once GC is issued, the company will not entertain any request from anybody for its cancellation.
11. Redemption of GC by its bearer shall be valid discharge of the company’s liabilities in respect of GC.
12. Any dispute need to be referred to the Company and the decision of the company shall be final.
13. The GC is subject to applicable laws. The company and GC holder shall comply with all applicable laws promulgated by any statutory / judicial / competent authority from time to time in this regards.
14. Any dispute relating to the Croma GC shall be subject to the exclusive jurisdiction of courts at Mumbai.
15. Infiniti Retail Ltd shall be entitled to amend these terms and conditions from time to time. Any change in these terms and conditions can be viewed on our Website and/or at any of the Croma stores.
16. For enquiries about balance availability, expiry date, redemption details, please visit any Croma store or on cromaretail.com
17. E – Gift Card can be redeemed both online and at stores
18. Recipient needs to  activate sending SMS text “GCACT<space> 16 digits number <space> Pin Number” to 7200 666 000 through their valid mobile number.
19. Standard SMS charge will be applicable.